Technology Overload or Maybe Under-load

I sometimes try to teach different software applications to people. Many times, I have had someone, not always older either, become frustrated and feel overwhelmed. They can’t even ask a question, because they can’t figure out what their question is. All they are aware of, is the fact that they “don’t get it”, or are missing something.

I know that there is an underlying piece of the puzzle that they just don’t “see” or “get”. I understand that. That is why I’m usually able to walk them through, hold their hand, until all of a sudden this little light flickers and then suddenly comes on. They “get it”!

Today, I have experienced the same thing. I have been working with iTunes. You know how Apple has this slogan “There’s an App for That”? I’m here to tell you, that it’s a lie. I spent awhile at the “Genius Bar” and guess what, there’s NOT an “App” for about four things that I need. "They" said that Apple finds the simplest way to do something and then trashes the rest, because it’s redundant. Therefore, we’re going backward, if you don’t want to do it their way or if they don’t do it, you can’t do what you want.

I wanted something simple, like sort my “Notes” on my iPhone alphabetically. See, I name them so that I can do that … nope! Latest used is on the top. It doesn’t matter that I just want to go a step farther. I should be able to do that, but only if I want to, nothing required of everyone, just “if you want to”. Well, I “want to” do some easy things and they just said no.

I’ve also heard the term that “Apple works”, is that a ploy on Microsoft’s application suite called “Works”? Because, that isn’t true either.

Ok, so I’ve named names here, Apple, Microsoft, iTunes and iPhone. Here is a question for cyber space, why don’t my text messages and appointment alerts announce through my Bluetooth anymore? I’m fixin’ to take it all back … 30 days, no way, 2 week return policy. See, once you figure out it isn’t you and that there aren’t apps for what you want and some stuff it just won’t do, it’s too late.

So, if you know of an App that will read my texts or appointment alerts automatically through my phone or Bluetooth (which ever I choose) when it comes through, so that I don’t have to look at my phone, please share it. I feel like I’ve gone backward 10 years, not a step ahead.

It could be me and I just don’t “see”, but those people with a tag around their neck titled “Genius” could not “see” either.

Signed,

Frustrated!